Mayo man appointed to significant role at Bank of Ireland
Bank of Ireland has appointed Alan Durcan as Director of Distribution Channels in its Retail Ireland division.
Bank of Ireland has appointed Alan Durcan as Director of Distribution Channels in its Retail Ireland division. Mr Durcan will lead Bank of Ireland’s Branch Network, which includes over 1,600 colleagues supporting customers financial needs across a broad range of products and services, in-branch, remotely and at their place of work.
The Mayo native joined Bank of Ireland in 2008 and has held a number of senior roles within the Group. He has extensive experience across a diverse range of areas including personal and business banking, branch operations, customer and colleague engagement, and wealth management.
Susan Russell, CEO, Bank of Ireland Retail Ireland, commented: “I am delighted to announce the appointment of Alan Durcan as Director of Distribution Channels for our Retail Ireland division. Alan brings vast experience to the role having delivered strongly in a range of previous positions within the company.”
“Our distribution channels includes 169 branches nationwide and support thousands of customers every day. Alan and his team will be central to this vitally important work, ensuring we are there when our customers need us and that we continue to support their financial wellbeing.”
Bank of Ireland’s Retail Ireland customers have access to a range of channels to fulfil their banking requirements including branches, 24/7 ATMs, digital, contact centre, and Bank of Ireland’s post office partnership for day-to-day banking services. The Bank recently announced an investment of more than €60 million in branch improvements, including its largest single investment in ATMs in the last decade.
