Two Mayo Bank of Ireland branches to receive major investment

Bank of Ireland (BOI) branches in Belmullet and Westport are to receive major investment as part of a multi-million euro package.

BOI has today announced a landmark investment of more than €60 million in a range of branch improvements, including the bank’s largest single investment in ATMs in the last decade. Starting later this year, a new fleet of state-of-the-art ATMs will be rolled out to all branches throughout the Island of Ireland between now and 2027.

The new fleet (664 ATMs) has greater cash processing capacity and will slash energy use by more than half. The ATMs can be used for both withdrawals and lodgements and the majority will ‘recycle’ cash (i.e. cash deposited can be used for withdrawals). This maximises ATM availability, supporting customers with better access to cash when they need it. The investment also covers five years of servicing and maintenance.

As part of this package of investment, during 2024 customer areas in 18 branches will also be refurbished, access will be improved at some locations, and colleague facilities will be upgraded in at least 15 branches. Further branches will be refurbished in 2025 and these will be announced in the future.

Commenting on the investment in branches and ATMs, Susan Russell, CEO, Bank of Ireland Retail Ireland said: “Like any other company, being profitable allows us to improve our business. Given the large number of customers which we serve, major re-investment is required every year. I’m really happy that this latest investment will see all customers across all counties benefit with the most modern and efficient ATMs, whilst also supporting our ESG ambitions through energy reduction.

“We are always investing to ensure customers have access to cash and other banking services in a modern and comfortable environment. Each year we refurbish many of our branches and that’s a constant, rolling project of enhancements.

“As a full service retail bank, with a presence in communities throughout the island of Ireland, we are committed to continually improving our services and the financial wellbeing of customers. This means re-investing purposefully in branches, contact centres, technology, ATMs and other infrastructure to ensure our customers have the most modern and efficient banking available.” 

Last year saw €11.5 million invested in enhancements to BOI's branch network - this included refurbishments to 21 branches, upgrading of cash services, improvement of colleague facilities, and installation of energy efficient LED lighting across all branches.