New rules are coming into effect giving someone the legal right to request a human spokesperson, rather than a chatbot, when shopping over the phone

The retailer thanked its customers for their support: "We are incredibly grateful."

Eight out of 10 consumers plan to shop online in the run up to Christmas, with only three per cent saying they never shop online.

In the last year, there has been a 32 per cent increase in purchase scams reported to Bank of Ireland