New rules are coming into effect giving someone the legal right to request a human spokesperson, rather than a chatbot, when shopping over the phone

Victims spend an average of 8.9 days resolving online scams, and 50 per cent of those targeted say they now avoid shopping with smaller or unfamiliar brands.

The Government has approved the introduction of legislation to allow people to quit their phone and broadband contracts if there are price hikes

Firms have a year to put the revised code in place, and so the provisions will apply for the public from March 2026.

A total of 22,347 people contacted the Competition and Consumer Protection Commission between January and June.

Almost four in 10 (39 per cent) of adults in Ireland believe that their financial situation has worsened in the last year, according to the research